Warranty Conditions

Last Updated: 01/04/2025

At Snorles, we stand by the quality of our products and are committed to providing our customers with a reliable and hassle-free experience. This Warranty Policy outlines the coverage and terms for the Snorles GenioFlex product.

1. Warranty Coverage

  • Snorles GenioFlex is covered by a 12-month limited warranty from the date of purchase.

  • This warranty covers manufacturing defects and malfunctions under normal usage conditions.

  • The warranty applies only to products purchased directly from www.snorles.com or authorized retailers.

2. What Is Covered?

  • Defects in materials or workmanship.

  • Malfunction due to normal use within the warranty period.

3. What Is Not Covered?

  • Normal wear and tear, misuse, or accidental damage.

  • Unauthorized modifications or repairs.

  • Damage caused by improper handling, neglect, or exposure to extreme conditions.

  • Lost or stolen products.

4. Warranty Claim Process

  1. Contact Support: Email support@snorles.com with your order details, proof of purchase, and a description of the issue.

  2. Assessment: Our support team will assess the issue and may request additional photos or troubleshooting steps.

  3. Approval & Replacement: If your claim is approved, we will provide a replacement unit or repair service at no cost to you.

  4. Shipping: Customers may be responsible for return shipping costs, while Snorles will cover the cost of shipping the replacement product.

5. Limitations & Liability

  • The warranty is non-transferable and applies only to the original purchaser.

  • Snorles is not liable for any incidental or consequential damages arising from the use of the product.

  • Warranty service does not extend the original warranty period.

6. Contact Information

For warranty claims or inquiries, please contact:

By purchasing from www.snorles.com, you agree to the terms of this Warranty Policy.